Last Updated: July 28, 2025

This Privacy Policy describes how Sparrk (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and use our website at sparrk.ph, the Sparrk mobile application, and any associated services (collectively, the “Platform“).

We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable laws, particularly the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR).

Information We Collect

We may collect various types of information from and about users of our Platform, including:

• Personal Information: This includes information that can directly identify you, such as your name, email address, phone number, physical address, and any other information you voluntarily provide to us when you create an account, fill out forms, subscribe to newsletters, or interact with our services.
• Usage Data: This includes information about how you access and use the Platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to track the activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Platform and services.
• To improve, personalize, and expand our Platform and services.
• To understand and analyze how you use our Platform.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes.
• To process your transactions, manage your accounts, and facilitate the secure holding and transfer of funds within the Sparrk Wallet.
• To send you emails or other communications regarding our services, updates, or promotions.
• To find and prevent fraud.
• To comply with legal obligations.

Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
• To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Data Security

We are committed to ensuring the security of your personal information. We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights Under the Data Privacy Act of 2012 (DPA)

As a data subject under the DPA, you have the following rights:

• Right to be Informed: You have the right to be informed whether personal information pertaining to you shall be, are being, or have been processed.
• Right to Object: You have the right to object to the processing of your personal information.
• Right to Access: You have the right to reasonable access to your personal information.
• Right to Rectification: You have the right to dispute the inaccuracy or error in your personal information and have us correct it immediately and accordingly.
• Right to Erasure or Blocking: You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our filing system.
• Right to Damages: You have the right to be indemnified for any damages sustained due to such inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal information.
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our Platform may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sparrk.ph or visit our website Contact Us.